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Privacy Policy

Personal Information Protection Policy

ISF NET, Inc. (“ISF NET,” “we,” “us,” or “our”) considers the appropriate protection of personal information used in our business, including providing various services, such as IT staffing solutions, and delivering information to our customers, to be our social responsibility. The scope of personnel to whom this Policy applies encompasses all of our employees. We will comply with the “Act on the Protection of Personal Information,” “JIS Q 15001: Personal information protection management systems — Requirements,” and other laws and regulations concerning the protection of personal information, as well as guidelines established by the national government and other applicable standards, and will implement and promote the following initiatives.

Initiatives

  1. To implement this Policy, we will ensure that our compliance program is thoroughly communicated to and implemented by all workers engaged in our business (including officers and regular employees, part-time workers, and dispatched workers) and other relevant parties. We will also continuously review the program and endeavor to improve it.
  2. We will implement appropriate information security measures to prevent unauthorized access to personal information and the loss, destruction, alteration, leakage, or similar incidents involving personal information, and will take preventive and corrective actions when necessary.
  3. Within the scope of our business, including the design, implementation, and maintenance of information and communications systems and consulting services, we will acquire personal information by lawful and fair means and will not acquire it by improper means. We will either obtain the consent of the individual regarding the purpose of use and other matters or provide notice of the necessary matters on our website.
  4. We will not use or provide personal information beyond the scope necessary to achieve the specified purpose of use. To prevent use beyond the specified purpose of use, we will clearly indicate the purpose of use when collecting personal information and verify compliance with that purpose during audits. We will not engage in activities that could result in the leakage of personal information, such as removing it from its usual place of use or transmitting it outside the company.
  5. When we receive a complaint or inquiry regarding the handling of personal information, we will respond appropriately and without delay through our designated contact point for complaints and inquiries.
  6. When we jointly use personal information with a third party or entrust personal information to a third party in connection with the outsourcing of business operations, we will investigate the relevant third party, enter into the necessary agreements, and take any other measures required by laws and regulations.

Established: March 1, 2005
Last revised: February 26, 2024

ISF NET, Inc.
Yukiyoshi Watanabe, Representative Director

* For inquiries regarding this Policy, please contact:

Personal Information Protection Manager
General Manager, Solutions Division, ISF NET, Inc.
TEL: +81-3-5786-2300
E-mail: privacy-mark@isfnet.com

Handling of Personal Information

  1. Definition of Personal Information
    “Personal information” means information relating to an individual that enables a specific individual to be identified through information contained therein, such as the individual’s name, date of birth, address, telephone number, email address, image, or voice, including information that can be readily collated with other information and thereby enables a specific individual to be identified, and that is managed and stored by us.
  2. Acquisition and Use of Sensitive Personal Information
    To promote employment and career transition services and recruitment activities for FD Members (persons with disabilities), we may acquire and use sensitive personal information, such as information concerning disabilities, from the individuals concerned.
    * The ISF NET Group refers to persons with disabilities as FD Members (Future Dream Members), meaning “members who realize their dreams for the future.”
  3. Voluntary Provision of Personal Information
    Providing personal information is voluntary. However, if personal information is not provided, we may be unable to provide our various services, carry out necessary business procedures, or respond to requests.
  4. Purpose of Use of Personal Information
    1. Customer Personal Information
      • To communicate with customers for business purposes
      • To conduct sales activities
      • To provide and deliver information on our solution services and other services
      • To deliver information on seminars, exhibitions, and other events
      • To respond to inquiries, requests, and other communications
      • To distribute surveys and other questionnaires
    2. Employee Information
      • To conduct personnel and labor management (including attendance management, payment of salaries and bonuses, performance evaluations, assignments and transfers, employee benefits, education and training, and health management)
      • To carry out procedures related to social insurance, labor insurance, taxation, and other matters under laws and regulations
      • To conduct our worker dispatching business (including selecting potential companies to which workers may be dispatched, providing information to companies to which workers are dispatched, managing work, and conducting business communications)
      • To communicate with business partners and others for business purposes and to otherwise operate our business
    3. Recruitment Information
      • To provide information, conduct screening and selection, make decisions, communicate with applicants, and perform administrative procedures in connection with applications for job openings (including full-time and part-time positions) at ISF NET and our group companies
    4. Other Purposes
      • For purposes of use that have been communicated to the individual in advance and to which the individual has consented
  5. Joint Use of Personal Information
    To provide comprehensive services that leverage the expertise of each group company and to ensure smooth business coordination within the group, we may jointly use the personal information we acquire as follows.
    1. Items of Personal Information Jointly Used
      • Information on persons who have applied through our group’s recruitment and selection process for persons with disabilities (name, date of birth, contact information, employment history, type and degree of disability, information stated on skill sheets, interview evaluations, etc.)
      • Information on business partners (company name, department, title, name, contact information, information on business cards, etc.)
      • Information on our employees (all information necessary for personnel management, labor management, and business communications)
    2. Scope of Joint Users
      • ISF NET, Inc.
      • ISF NET Joy, Inc.
      • General Incorporated Association ISF NET Benefit
    3. Purpose of Use by Joint Users
      • To appropriately conduct the recruitment and selection of persons with disabilities across group companies and to consider their assignments
      • To conduct joint marketing and sales activities for various services, seminars, events, and other offerings provided by group companies
      • To ensure smooth organizational operations and appropriate labor and personnel management (including business communications and coordination of various procedures) across the group
    4. Person Responsible for Managing the Jointly Used Personal Information
      • ISF NET, Inc.
        Address: Oak Akasaka Building 3F, 7-1-16 Akasaka, Minato-ku, Tokyo 107-0052, Japan
        Representative Director: Yukiyoshi Watanabe
        Responsible Manager: General Manager of the Solutions Division
    5. Methods of Acquiring Personal Information
      • We acquire personal information through the exchange of documents, postal mail, telephone, the internet, and other means.
  6. Provision of Personal Information to Third Parties
    We will not provide personal information we hold to third parties without the consent of the individual, except in cases based on laws and regulations. However, we may provide personal information in any of the following cases:
    1. When the individual has consented
    2. When it is necessary to protect an individual’s life, body, or property and it is difficult to obtain the individual’s consent
    3. When there is a special need to improve public health or promote healthy child development, and it is difficult to obtain the consent of the individual
    4. When it is necessary to cooperate with a national government agency, local government, or person entrusted by either of them with performing functions prescribed by laws and regulations, and obtaining the individual’s consent is likely to interfere with the performance of those functions
    5. When we entrust a third party with all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    6. When personal information is provided in connection with succession to the business due to a merger or other such circumstances, and the personal information is handled within the scope of the purpose of use before the succession
    7. When personal information is jointly used
  7. Entrustment of the Handling of Personal Information
    We may entrust the handling of personal information to contractors that meet the personal information protection standards we have established.
  8. Handling of Personal Information Entrusted to Us
    When we are entrusted with all or part of the handling of personal information, we will handle that personal information within the scope necessary to achieve its purpose of use.
  9. Acquisition of Information Through Cookies
    To enhance customer convenience, our website collects information about customers (information about individuals, such as browsing history on the website) through cookies (IDs consisting of a character string unique to each browser used for viewing). This information about customers does not include any information that can identify a specific individual.
  10. Contact for Inquiries and Complaints Regarding Personal Information
    Regarding personal data we hold, if you wish to request notification of the purpose of use; disclosure; correction, addition, or deletion of content; suspension of use; erasure; suspension of provision to third parties; or disclosure of records of provision to third parties, please contact us by email or orally using the contact information below. We will respond in writing or orally.
    * When you contact us, we may ask you to verify that you are the individual or the individual’s agent.

    Contact for Requests for Disclosure and Complaints
    ISF NET, Inc.
    Oak Akasaka Building 3F, 7-1-16 Akasaka, Minato-ku, Tokyo 107-0052, Japan
    Chairperson of the Information Security Committee
    TEL: +81-3-5786-2300
    E-mail: security@isfnet.com
  11. Measures Taken to Manage the Security of Personal Data We Hold
    To handle personal data more rigorously, we have established internal rules on personal information protection based on our Personal Information Protection Policy, which conforms to JIS Q 15001, and we operate a personal information protection management system based on an understanding of the external environment. In addition, when handling personal data, we take measures for managing the security of personal data across four areas: organizational, personnel, physical, and technical.
    We have established a system to respond without delay to requests from the individual regarding the specific details of the measures we take for managing the security of personal data. For details, please contact the “Contact for Requests for Disclosure and Complaints” above.

Established: May 1, 2005
Last revised: July 13, 2026

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