Contact

Managed Services

What are Managed Services?

Managed services refer to the outsourcing of all system management for server operation, maintenance, and troubleshooting. In general, managed services include the maintenance and operation of data centers, server hosting services, cloud computing, and security infrastructure. Text

Usually managing a server involves lots of administrative tasks, such as managing wires, hardware, and network equipment, OS and middleware configuration, security, and fault handling. Managed services, which outsource these tasks, can be said to be a form of IT operations outsourcing that is suited for today’s era of cloud computing.

ISF NET understands the complexity and challenges of the global market and the challenges of our high-speed world.

  • At ISF NET our team of engineers are ready to manage your IT assets including 24/7 technical support.
  • ISF NET offers Managed Services that can make your company more profitable and you can just concentrate on your core business.
  • Our bilingual trained staff take your business seriously, with accuracy and speed to resolve any IT issues.
  • Our Managed Services Include:
    • Server Setup, Monitoring & Maintenance
    • Fast Global Support
    • 24/7 Help Desk Support (support provided in multiple languages) Our help desk support team are trained engineers thereby providing resolution to your problem at the time of reporting.
    • Nationwide Onsite Hardware Support
    • Expedited Incident Management & Resolution
    • EXTENDED hardware warranty and support for new and existing equipment.
    • System Maintenance Application
    • Third-party support
EMC & NetApp Support

Pros and Cons of Managed Services

Pros

  • You don’t need to have any knowledge about servers to manage them.
  • Costs can be reduced since building and implementing your own environment (on-premise system) could incur a lot of costs and resources.
  • Achieve efficiency in IT investment.
  • This can be implemented by even small and medium-sized companies and startups that do not have professional IT administrators.
  • With little investment, large companies will be able to launch new businesses
  • As the business expands, the flexibility to scale up and scale out is maintained
  • A full-time monitoring system can be implemented at a low cost.

Cons

  • There is ‘vendor lock-in’, which is when you become heavily dependent on a particular vendor, making it difficult to migrate to another company.
  • This makes it harder to migrate to other companies and to build “know-how” knowledge related to IT management operations
  • It also makes it harder to secure human resources with IT literacy.

Consider the above pros and cons before ordering a service.

Scope of Managed Services

Cloud services require highly skilled and knowledgeable talent to build, operate, and monitor the system environment. Therefore, managed services provide operation and management services along with the computing functions of the cloud.
There are two types : Managed Service that are provided by cloud service providers and by managed service providers (MSPs).
For managed services provided by a cloud service provider, they take care of the management of computing resources, network resources, and storage, while MSPs take care of everything from the installation to operation of cloud servers.
The scope of service differs depending on the business and the extent of what they can do for you. At ISF NET is in the latter category.

Strengths, Differences from Other Companies, and Specific services

Our onsite support is available with English-speaking staff.
As we partnership with various vendors, we can provide a wide range of equipment.
With branches in major cities throughout Japan, we provide maintenance services on a nationwide level.

Return to the page of Managed Service of the builingual help desk and onsite | ISF NET Inc.