Managing an internal Bilingual IT department can be costly and resource intensive. This is especially true if you have worldwide locations working in different languages. ISF NET’s bilingual solutions provide global support. ISF NET offers fast and efficient incident diagnosis, management and resolution, with specialized onsite engineers for issues that can’t be dealt with remotely.
ISF NET can meet your international help desk needs by providing support in English and Japanese to end-users.
If your company requires both English and Japanese language support, ISF NET have a solution for you.
The bilingual help desk is a point of contact where English and Japanese-speaking staff respond to technical inquiries about managed services from customers. Our bilingual staff will answer questions on how to use IT systems and software and how to deal with system failures via phone, email, chat, etc.
We offer total managed services to both Domestic and International companies.
With support in both Japanese and English, native-level communication is possible between our overseas offices and domestic offices.
We offer bilingual onsite service in English and Japanese. Our onsite service is a service where IT personnel is directly dispatched on-site for maintenance and repair of computer and network systems. At our company, we also offer on-site service with our managed services.